Sales rep was excellent , install team arrived on time and clearly right across the task at hand. Team leader was excellent . Only one minor problem with the scheduling of work. We were given an installation date then the day before install were told it would be deferred as they hadn’t inspected work site . On inspection the installation date was further pushed due to slope of the roof, needed extra workers to assist with job. Disappointing delay when it was noted originally the roof slope was greater than normal.
I needed to make contact with scheduler to finally arrive at an installation date – better communication would have been appreciated
Rob & Elaine
FROM Singleton Heights
Consultant: Nathan Chapple
May 2024